Terms of use and information for customers

General

• General Terms and Conditions
• Customer Information on Data Processing
• List of Prices and Services

Current Account

• Conditions for Online Banking
• Terms and Conditions for Credit Transfers
• Terms and Conditions for Payments by Direct Debit under the SEPA Core Direct Debit Scheme
• Terms and Conditions for Payments by Direct Debit under the SEPA Business-to-Business (B2B) Direct Debit Scheme

Card

• Conditions for the Debit Card
• Special Terms and Conditions for 3D Secure for Online Card Transactions

Other Products

• Special Conditions for Fixed Deposit Accounts
• Special Conditions for Trading in Crypto Currencies

General Customer Information

• Depositor Information Sheet
• Automatic Exchange of Church Taxes Information

General Information for Consumers

• Pre-Contractual Information for Distance Contracts on Financial Services
• Statement of Fees
• List of the most representative services linked to a bank account
• Information on the Basic Payment Account
• Information on the Account Switching Service

The European Comission has set up a European Online Dispute Resolution (ODR) Platform at http://ec.europa.eu/consumers/odr/. The Bank does not participate in dispute resolution proceedings with any consumer conciliation board.