10178 Berlin, Germany
Customer Service Contact:
Tel: +49 (0)30 232 5678 599
For potential collaboration inquiries, please click here.
General inquiries / Contact:
Tel: +49 (0)30 232 5678 900
Fax: +49 (0)30 232 5678 999
Management Board: Dr. Roland Folz (CEO), Joerg Diewald, Dr. Joerg Howein, Thomas Rasser
Chairwoman of the Supervisory Board: Dr. Birte Sewing
German Federal Financial Supervisory Authority (BaFin)
Graurheindorfer Straße 108
53117 Bonn, Germany
60439 Frankfurt am Main, Germany
European Central Bank
60314 Frankfurt am Main, Germany
Foreign Account Tax Compliance:
Global Intermediary Identification Number (GIIN): V2UCSB.00000.SP.276
Commercial register and VAT registration number:
Register court: Amtsgericht (Local Court) Berlin Charlottenburg
Company registration number: HRB 168180 B
VAT registration number: DE301501229
European online dispute resolution platform:
The European Commission has set up a European Online Dispute Resolution Platform http://ec.europa.eu/consumers/odr/. Consumers can use the online dispute resolution platform to settle disputes arising from online contracts entered into with companies located in the EU out-of-court. (solarisBank does not currently take part in his dispute resolution procedure). Please note that by clicking on this link, you will be leaving the website of solarisBank and taken to a website of a third-party provider. The content provided there has been created without the involvement of solarisBank and it is, therefore, the sole responsibility of the third-party provider. solarisBank does not accept any liability or warrant that the information made available on this website is accurate, complete or up-to-date. A link to a third party website should not be construed as an approval or endorsement of that website or its provider by solarisBank. You understand that by clicking the "I agree" button you confirm the acceptance of the above notice.
You can contact us with your complaint by the following means:
- Email: support[at]solarisbank.de
- Phone: +49 (0)30 232 5678 599
- In writing: solarisBank Customer Support / Complaints Management, Anna-Louisa-Karsch-Straße 2, 10178 Berlin
Publication of reports
You can read or download our disclosure report 2018 (in German) here.
You can read or download our disclosure report 2017 (in German) here.
You can read or download our disclosure report 2016 (in German) here.