Imprint
Imprint
Address
Solarisbank AG
Cuvrystraße 53
10997 Berlin, Germany
Customer Support Contact
Tel: +49 (0)30 232 5678 599
Email: support[at]solarisbank.de
For potential collaboration inquiries, please click here.
General inquiries / Contact
Tel: +49 (0)30 232 5678 599
Fax: +49 (0)30 232 5678 999
Legal Representatives
Management Board: Dr. Roland Folz (CEO), Jörg Diewald, Dr. Jörg Howein, Thomas Rasser
Chairman of the Supervisory Board: Ramin Niroumand
Supervisory Authorities
German Federal Financial Supervisory Authority (BaFin)
Graurheindorfer Straße 108
53117 Bonn, Germany
and
Marie-Curie-Str. 24-28
60439 Frankfurt am Main, Germany
Website: www.bafin.de
European Central Bank
Sonnemannstraße 20
60314 Frankfurt am Main, Germany
Foreign Account Tax Compliance
Global Intermediary Identification Number (GIIN): V2UCSB.00000.SP.276
Commercial register and VAT registration number
Register court: Amtsgericht (Local Court) Berlin Charlottenburg
Company registration number: HRB 168180 B
VAT registration number: DE301501229
European online dispute resolution platform
The European Commission has set up a European Online Dispute Resolution Platform http://ec.europa.eu/consumers/odr/. Consumers can use the online dispute resolution platform to settle disputes arising from online contracts entered into with companies located in the EU out-of-court. (Solarisbank does not currently take part in his dispute resolution procedure). Please note that by clicking on this link, you will be leaving the website of Solarisbank and taken to a website of a third-party provider. The content provided there has been created without the involvement of Solarisbank and it is, therefore, the sole responsibility of the third-party provider. Solarisbank does not accept any liability or warrant that the information made available on this website is accurate, complete or up-to-date. A link to a third party website should not be construed as an approval or endorsement of that website or its provider by Solarisbank. You understand that by clicking the "I agree" button you confirm the acceptance of the above notice.
Complaints procedure
You can contact us with your complaint by the following means:
- Email: support[at]solarisbank.de
- Phone: +49 (0)30 232 5678 599
- In writing: Solarisbank Customer Support / Complaints Management, Cuvrystraße 53, 10997 Berlin
French IBAN
For customers with a French (FR) IBAN, please refer to the complaints procedure for France under the following links:
Français: Réclamations client et Service des réclamations de Solarisbank AG - Succursale française
English: Customer complaints and the Customer Complaints Department at Solarisbank AG - French Branch
Italian IBAN
For customers with an Italian (IT) IBAN, please refer to the complaints procedure for Italy under the following link:
Italiano: I reclami dei clienti e l'Ufficio Reclami di Solarisbank AG - Filiale Italiana
English: Customer complaints and the Customer Complaints Department at Solarisbank AG - Italian Branch
Spanish IBAN
For customers with a Spanish (ES) IBAN, please refer to the complaints procedure for Spain under the following links:
Español: Reclamaciones y Servicio de Atención al Cliente de "Solarisbank AG", Sucursal en España
English: Customer complaints and the Customer Complaints Department of "Solarisbank AG", Sucursal en España
Annex: Regulation of the complaints management department/Reglamento de funcionamiento del servicio de atención al cliente
Publication of reports
You can read or download our disclosure report 2020 (in German) here.
You can read or download our annual report 2020 (in German) here.
You can read or download our disclosure report 2019 (in German) here.
You can read or download our disclosure report 2018 (in German) here.
You can read or download our disclosure report 2017 (in German) here.
You can read or download our disclosure report 2016 (in German) here.